Our Customer Service phone lines are open Monday through Friday 9AM to 3PM MST; closed for lunch from 12:30 PM to 1 PM. Our repair center and phone lines are closed on most Federal and Utah state holidays.
FOR CUSTOMER SERVICE OR OTHER INQUIRIES, PLEASE CONTACT US:
- Email - repairs@iwscwatchrepair.com
- Phones - Call us at 800-463-6816 or 385-290-3111. We're available Monday through Friday from 9:00 AM to 3:00 PM Mountain Standard Time; closed for lunch from 12:30 PM to 1 PM.
- Address - IWSC 9298 S. 500 W. Sandy, Utah 84070
IWSC is a leader for mail-in watch repair. Here's how it works:
1. SHIP US YOUR WATCH
We recommend using a courier service that provides a tracking number and optional insurance.
2. WE EVALUATE
Our certified technicians and watchmakers will recommend services to repair or restore your timepiece
3. WE REPAIR & RETURN
Once you approve the repair quote, we'll fix and return your watch
