Our Customer Service phone lines are open Monday through Wednesday 10AM to 3PM MST. Our repair center and phone lines are closed on most Federal and Utah state holidays.
FOR CUSTOMER SERVICE OR OTHER INQUIRIES, PLEASE CONTACT US:
- Email - repairs@iwscwatchrepair.com
- Phones - Call us at 800-463-6816 or 385-290-3111. We're available Monday through Wednesday from 10:00 AM to 3:00 PM Mountain Standard Time.
- Address - IWSC 9298 S. 500 W. Sandy, Utah 84070
IWSC is a leader for mail-in watch repair. Here's how it works:
1. SHIP US YOUR WATCH
We recommend using a courier service that provides a tracking number and optional insurance.
2. WE EVALUATE
Our certified technicians and watchmakers will recommend services to repair or restore your timepiece
3. WE REPAIR & RETURN
Once you approve the repair quote, we'll fix and return your watch
